ScoutScout by Thinklytics LLC · Last Updated: July 6, 2026
These Terms of Service ("Terms") govern your access to and use of the Scout prospecting service ("Service") operated by Thinklytics LLC ("Company," "we," "us," or "our"), a Texas limited liability company. By subscribing to, accessing, or using the Service, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, do not use the Service.
Scout is an AI-powered B2B sales prospecting and lead-qualification service. The Service researches, scores, and prioritizes sales leads based on your Ideal Customer Profile ("ICP"), generates personalized outreach sequences, and delivers qualified prospect data through dashboards, spreadsheets, CRM integrations, and email-sending platforms. The Service is provided on a done-for-you basis; we operate the technology and deliver results to you.
You must be at least 18 years of age and have the legal authority to bind the entity on whose behalf you are subscribing. The Service is intended for business-to-business use only.
3.1. Plans. The Service is offered under subscription plans as described on our pricing page or as agreed in a separate order form. Current plans include Starter, Growth, and Custom tiers.
3.2. Billing. Subscriptions are billed monthly in advance. Payment is due on the date specified at checkout or in your order form. All fees are quoted in U.S. dollars.
3.3. Payment Method. You authorize us to charge your designated payment method (credit card, ACH, or other accepted method) for all applicable fees. You are responsible for keeping your payment information current.
3.4. Late Payment. If payment is not received within ten (10) days of the due date, we may suspend the Service until the account is brought current. Unpaid balances may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by Texas law.
3.5. Taxes. All fees are exclusive of applicable taxes. You are responsible for any sales, use, or similar taxes imposed by any governmental authority, excluding taxes based on our net income.
3.6. Refunds. Fees are non-refundable except as expressly stated in these Terms or required by applicable law. If we materially fail to deliver the Service as described for a billing period, you may request a pro-rated credit for that period by contacting us within fifteen (15) days.
4.1. Accurate Information. You agree to provide accurate, complete, and current information in your ICP intake form and account details. The quality of the Service output depends on the accuracy of your inputs.
4.2. Compliance with Law. You are solely responsible for ensuring that your use of the leads, outreach sequences, and other deliverables complies with all applicable laws, including but not limited to the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), applicable state privacy laws (including the Texas Data Privacy and Security Act), and any international laws such as GDPR if you target contacts in the European Economic Area.
4.3. Prohibited Uses. You shall not use the Service to: (a) send unsolicited communications in violation of applicable law; (b) harass, stalk, or threaten any individual; (c) engage in any fraudulent, deceptive, or misleading activity; (d) target individuals in jurisdictions where such outreach is prohibited without prior consent; or (e) resell, sublicense, or redistribute the Service or its outputs to third parties without our prior written consent.
4.4. Sending and Replies. The Service handles steps 1 through 5 of the outbound process (list building, research, prioritization, copywriting, and sending). You are solely responsible for handling replies (step 6) and closing (step 7). We are not responsible for the outcome of conversations you conduct after the initial outreach.
5.1. Our IP. The Service, including its underlying technology, algorithms, models, scoring methodologies, research processes, and software, is and remains the exclusive property of Thinklytics LLC. Nothing in these Terms grants you any ownership interest in our technology.
5.2. Your Data. You retain ownership of the data you provide to us (ICP definitions, contact lists, CRM data). You grant us a limited, non-exclusive license to use your data solely to provide the Service.
5.3. Deliverables. Upon payment in full, you receive a non-exclusive, perpetual license to use the deliverables (scored prospect lists, outreach sequences, briefs, and research summaries) for your internal business purposes. You may not resell raw deliverables as a competing data or prospecting service.
6.1. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.
6.2. The Service processes publicly available business contact information and enriches it using third-party data providers. We do not guarantee the accuracy of third-party data, though we employ verification and fact-checking processes to maximize reliability.
6.3. You acknowledge that the Service uses artificial intelligence to generate research summaries, scoring, and outreach copy. While we implement anti-fabrication safeguards, AI-generated content may occasionally contain inaccuracies. You are responsible for reviewing deliverables before acting on them.
7.1. We will use commercially reasonable efforts to deliver results within the timeframes communicated for your plan tier.
7.2. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control. We will provide reasonable advance notice of planned downtime when possible.
7.3. We do not guarantee any specific number of meetings, replies, or conversions resulting from the Service. Results depend on factors outside our control, including your product, market conditions, and how you handle conversations.
8.1. Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service ("Confidential Information").
8.2. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of the disclosing party's information; or (d) is rightfully received from a third party without restriction.
8.3. We will not share your ICP, prospect lists, or outreach strategies with other clients or third parties, except as necessary to provide the Service (e.g., transmitting data to your CRM or email-sending platform at your direction).
9.1. TO THE MAXIMUM EXTENT PERMITTED BY TEXAS LAW, IN NO EVENT SHALL THINKLYTICS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
9.2. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.3. These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Thinklytics LLC, its officers, members, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or deliverables in violation of applicable law; (b) your breach of these Terms; or (c) your outreach activities, including any claims by recipients of communications sent using our deliverables.
11.1. Term. These Terms are effective upon your first use of or subscription to the Service and continue until terminated.
11.2. Termination by You. You may cancel your subscription at any time by providing written notice (email to [email protected]). Cancellation takes effect at the end of the current billing period. No refund is provided for the remaining portion of a billing period already paid.
11.3. Termination by Us. We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees when due, or if we reasonably believe your use of the Service violates applicable law.
11.4. Effect of Termination. Upon termination: (a) your access to the Service and dashboards will be discontinued; (b) you retain the deliverables already provided to you; (c) we will delete your ICP and account data within thirty (30) days unless retention is required by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THINKLYTICS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC RESULTS WILL BE ACHIEVED.
13.1. Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles.
13.2. Informal Resolution. Before initiating any formal dispute resolution, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.
13.3. Jurisdiction. Any disputes not resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.
We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least fifteen (15) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
15.1. Entire Agreement. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between you and Thinklytics LLC regarding the Service.
15.2. Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
15.3. Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
15.4. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
15.5. Force Majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.
For questions about these Terms, contact us at: Thinklytics LLC, [email protected], 3571 Far West Blvd, Austin, TX 78731.